Workshops and Event Policies

Registration
To secure your spot, participants must register and pay in full in advance.

This can be done either in person, call us at (905) 885-9043 or send an email to mystic@theblackrabbit.ca  for further instructions. Unfortunately, we’re unable to hold spots without payment, so we encourage you to book early to avoid missing out as space is limited!

Cancellation Policy
Please note that all our instructors carefully prepare in advance for each event, whether it’s gathering materials, setting up special activities, or creating a memorable experience. For this reason, once purchased, tickets are non-refundable.
If your plans change, you’re welcome to transfer your ticket to a friend up to 24 hours before the event. Just call us at (905) 885-9043 or send an email to mystic@theblackrabbit.ca with the new participant’s name, phone number, and email address, and we’ll take care of the rest.

Late Arrivals
To ensure you don’t miss out, as it’s up to the instructors discretion to admit late arrivals. We recommend arriving a little early to get settled in, the store is always open 1 hour prior to events.

Materials Provided
Unless the event description says otherwise, all materials will be provided for you.

Group Size
The Oak Room is small and intimate, and the number of participants is limited to 10 people plus an instructor unless specified otherwise.

Accessibility
If you have any accessibility concerns, please contact us before purchasing a ticket to explore what accommodation, if any, might be possible.

Photography & Filming
No photography or filming is allowed within The Oak Room during the event without permission from the instructor.

Lost or Damaged Property
We kindly ask that you look after your personal belongings, as we can’t take responsibility for lost or damaged items.

Interested in Teaching a Workshop?
Do you have a unique craft you’d love to share with our community? We’d love to hear from you! Please send an email to mystic@theblackrabbit.ca and we’ll send you a form to fill out and return, then we will be in touch with you.

Any Other Questions?
If you have any additional questions, feel free to reach out to us at (905) 885-9043 or email us at mystic@theblackrabbit.ca